Please print out and keep your receipt email after you buy your ticket(s). You should show it at the Welcome Desk on arrival as this acts as your ticket(s) on the day.
IMPORTANT NOTE BEFORE PURCHASING:
For insurance purposes, we are only allowed to take a maximum of 13 people up the tower at one time, so you are advised to book in advance to avoid disappointment on the day. Two guides must accompany you up the tower.
Also, we are not allowed to take any children up the tower who are under 10 years old.
Realistically, given steep and narrow spiral staircases, plus the odd medieval beam to negotiate, and the absence of hand rails in one section of the ascent, visitors need to have a certain level of stamina, fitness and a forgiveness for ancient buildings. Again, as part of our insurance undertakings, we ask each person going up the tower to read, agree and sign this short disclaimer. Without it we cannot take you up. You will be asked to complete this at the Welcome Desk on arrival.
We cannot allow large rucksacks and bags on tower tours. We will provide safe storage for these items. Small rucksacks or bags to carry cameras or binoculars are fine.
More information about Tower Tours.